Associated Services

We go beyond call handling

Whether you’re an established business or a new start-up, selecting a partner to work with on your call handling isn’t always an easy choice. Whilst price may be a factor for some, Answering4u’s customers tell us it is more about what else we can do for them in order to provide a total one-stop solution.

Virtual numbers

One of the first questions many businesses have is “what kind of phone number is best for my business and where do I get a number from?” Whilst it may be necessary to install physical phone lines for some, many modern businesses are utilising ‘virtual numbers’, hosted in the cloud which provide multiple lines and maximum flexibility, one of the many associated services we provide.

For most businesses, answering the phone is only a small part of their customer interaction. Most businesses have email communication, some of which is person specific and others that are more generic and can be dealt with by a suitable partner such as ourselves, thus freeing up more time to concentrate of developing the business.

 

Diverse services

Having taken a phone call or received an email there is usually an associated task to be done. We can post out brochures and information packs as part of a marketing campaign, fill in application forms when there’s a recruitment drive, or book interviews and appointments to take your business transactions to the next stage.

Using Answering4u will vastly increase the likelihood of turning enquiries into loyal customers, and once you have them as customers you may want us to carry out targeted surveys to ensure that you are keeping your products and services in line with market demands.

Our associated services include:

• Email Response – We will handle your inbound emails, answer requests, re-route queries to relevant departments and respond to your customers in a professional and timely manner.
• Fulfilment – We can dispatch your marketing materials, products or literature for you.
• 08xx and SMS Numbers – We can provide a range of telephone and SMS services to suit your business needs.
• Data Cleansing – Ensure that your database is cleansed efficiently and maintained properly by utilising our professional staff.
• Phone Surveys – We can create customised telephone surveys centred on your specific objectives.

 

We can add value to your business

If you are interested in finding out what else we can do for your business, just click here to find out more, or give us a call FREE on 0113 4900 287. We look forward to hearing from you.