Answering the phone is the easy bit, it’s what happens next that counts...
0113 4900 287
Head Image

Blog

Just another Manic Monday

August 6, 2012

It was a busy Monday morning and we were all just getting our caffeine fix when we received a panic call from one of our clients who were experiencing major problems with their main switchboard and all internal phone lines. They asked if they could divert all their calls in addition to the 200 or so new enquiry calls a...

[read more...]