Message Taking

Professional message taking services

At Answering4u we will always provide you with a friendly, professional and quality message taking service. You no longer have to worry about your own staff taking a holiday, expecting weekend breaks or calling in sick.

We will improve your business efficiency by dealing with your important and not so important telephone calls swiftly and decisively. Our professionally qualified call handlers will organise your diary, arrange meetings and cater to your every other business requirement, 24-hours a day if that’s what you need, especially when you consider the following statistics:

• 80% of callers hang up when their call goes to voicemail.
• 75% of callers refuse to wait beyond the 6th ring.
• 80% of first time callers will not ring back if greeted by an engaged tone.

*Source: Forrester Research

 

First class service

We know how important your customers are to you, and they will feel like they have called you directly due to the first-class service we bring to every enquiry we handle. We firmly believe that your customers are our customers and we handle each one in that manner.

Our team will be completely focussed on ensuring we understand your business and the needs of your customers. Working together we will build on those all-important first impressions by solving problems and responding immediately to your customers’ requests.

We always make sure we provide our clients with useful feedback to help you make the right decisions about tailoring your services, maximising resources and ultimately growing your business.

 

We can improve your business efficiency

One fundamental advantage of using our professional message taking service is we will actually filter out the less important calls that can often clog up your day and give you the control of your business back. There are many other clear and tangible benefits to using this service which include:

• Dedicated customer support when you need it
• Messages are sent immediately via either email or SMS
• Important calls put directly through to the right person quickly
• Support for when you are busy or there is an emergency (holidays, lunch and snow etc)
• Time to focus on your core business

 

Make an enquiry

If you are interested in improving your business efficiency by working with us, it’s really simple to start, just click here to find out more, or give us a call on 0113 4900 287. We look forward to hearing from you.